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  2. FAQ

FAQ

  • How can I receive a bill/invoice?
  • What happens if my credit assessment declines?
  • How do I call or text from a data plan?
  • Can I use my gotravelsim® in any other countries?
  • How do people from home call or text my gotravelsim® number?
  • What if I have run out of data before my monthly plan has finished?
  • How do I check my usage?
  • Can I cancel my account?
  • Can I change or upgrade my plan?
  • Does my monthly data roll over if I don’t use it?
  • How do I get the gotravelsim® app?
  • How do I activate my gotravelsim®?
  • How do I buy my gotravelsim®?
  • Can I use the internet?
  • Will gotravelsim® work on my BYO phone or tablet?
  • What are the rates and coverage?
  • What is gotravelsim®?
  • How can agents leverage knowledge to help customers?
  • How do I publish my content in other languages?
  • How do I customize my Help Center?
  • What are these sections and articles doing here?
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